OUR TERMS AND CONDITIONS.
Placing an order with us is easy. It is as simple as choosing the jersey you would like, selecting your additional details and making your secure payment. Each year, we create new designs that can be chosen freely in any province. If you have questions about whether a design has already been sold in your community, please contact us. We do not reserve designs, block designs by community, or advise whether a design has been previously sold. Personalized designs are reserved for 1 year, after which we possess the freedom to publish, therefore becoming our property. The cost of making the custom design is lower than the actual cost, so design ownership is what we consider to be our markup.
HOW TO CHOOSE YOUR SIZE?
We give all of our customers access to our list of sizes, as we understand the importance of finding your perfect size. At your disposal, we provide a service of sample jerseys to try on that can be sent to your address. We charge round-trip shipping and € 1.5 for each size you request. You will have 2 days to try on the jerseys and send them back. We operate this service ourselves so you don’t have to worry. Simply close the sample size box and wait for our transport agency to pick it up. If you place an order of more than 10 jerseys, the entire cost of the size test will be deducted from the order and it will be free.
TERMS AND CONDITIONS
All designs are made digitally, depending on the size, the design undergoes modifications to adapt to different measurements. We always strive to be as close to the original proportions as possible.
If time-spaced designs are requested, there will be color variations.
We endeavour to get your order correct first time with complete order transparency. As our jerseys are made to order, returns are not allowed, except in the case of order defects. In this case, your order will be remade as requested, as long as the defective jersey was never worn. In the rare event that this occurs, the claim must be made as soon as possible from when you receive your defective jersey, before 1 week from the receipt of the jersey. After this time, no refunds will be accepted.
We provide a size test service to ensure you order your jerseys in the correct sizes.
The delivery of the jersey is estimated to be 8 weeks from purchase. Due to high order volumes during championship times, delivery can be delayed between 9-10 weeks. These are factors beyond our control, so we advise that it is possible that they may be delayed. For this reason we ask you to choose and pay for the jersey as soon as possible for competitions or exhibitions. Remember that the delivery time begins when the payment is received. In the case of requesting a custom design, the time begins when the design is approved. The realization of custom design delays order delivery by several weeks
(#As of January 26, 2019 the delivery time of 6 to 8 weeks as standard time and 6-8 weeks to 8-10 weeks in times of high workload is updated
CANCELLATION OF ORDERS
Once the order has been placed and the payment has been made, it is not possible to cancel it, since at that moment production of your order begins.
About us: Xabier Yárnoz, located at C / Álamos de Lodosa 11 2B, Sarriguren, Navarra. 31016. Email: firstname.lastname@example.org Telephone: 634567023
SAFETY PROTECTION FOR BUYERS
Payments for purchases at Vinkova Leotards are made through bank transfer, BBVA’s payment gateway. Therefore, the buyer will enjoy the protection of these channels at all times.
PRIVACY AND DATA PROTECTION
Customer data will be used for strictly commercial purposes and in no case will it be transferred to third parties.
Shipments are made through the MRW transport agency, express parcel service 24H. We are not responsible for delays caused by MRW.