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FREQUENTLY ASKED QUESTIONS

Measuring the gymnast

How do I measure the gymnast?

The main measurements are chest, waist, and hips. For chest and hips, measure at the fullest part and at the waist, at the smallest. It's very, very important to pay special attention to the hip measurement . Our tights are stretchy, but if the hips are not measured correctly and the correct size is not chosen, it can often cause problems with pleats in the skirt. If you choose a bodysuit, it's more difficult for it to wrinkle.

What do I do if I'm unsure between two sizes?

ALWAYS go the largest. Even if you're on the limit of a size, we recommend going up a size. Keep in mind that it's normal to increase your measurements until your fit is delivered, and it's best to make sure your tights last as long as possible.

CHOOSING LEOTARD OPTIONS

Can I request modifications such as removing a sleeve or changing a color?

No. Catalog leotards cannot be exchanged except for orders of more than 25 leotards.

How long does it take for my leotard to arrive?

You have the option to choose delivery within 1, 2, 4, or 6 weeks, with an additional charge if you need it sooner. If you choose the undecorated option, we don't guarantee faster delivery; this is a guideline only. If you need it sooner, choose the earliest delivery option. Otherwise, please allow 8 weeks for the delivery date. We understand the temptation to check the status of your order , but we appreciate your patience in making such a special garment for you, as we can dedicate all our energy to the manufacturing process.

What decoration do I choose?

Each jersey indicates the number of crystals applied to the one you see in the photo. Some jerseys may have options that are no longer available, for example, 800AB + 400 color + sew-on crystals. If you want the closest match, choose an option that's close to this, such as 1,000 crystals applied. You can't do it the way you see it if it's not available.

What happens if I order the wrong size for my jersey?

In these cases, we have a major problem: we manufacture to order, and exchanging it for another product is not possible, as we don't have stock due to the wide range of customization options.

At this point, if you're reading this right after placing your order, we may not have started on it yet. Hurry up and we'll get in touch to change the size. It's best if you reply to the order confirmation email so we can locate it quickly.

As for measurements, the most important is the hip , in this measurement it ALWAYS has to be wide and fit your size, if not, the mesh will fit badly, that's for sure .

I live somewhere outside the EU or where VAT is not charged (e.g., the Canary Islands). Who pays import taxes?

In these cases, you'll be responsible for customs clearance and tax costs. The shipping company will usually tell you the price you'll have to pay. There are places where there's a minimum amount beyond which you won't be charged taxes; do your research to avoid any unpleasant surprises.

JERSEY CARE

My jersey has a zipper...

We love these jerseys. They're usually ordered with a high neck or a closed neckline, but keep in mind that zippers are subject to wear and tear and can break. Take off your jersey very carefully; rips usually occur when you force the mesh to remove it without assistance. Remember that if it breaks and we need to repair it, there's an extra charge that VINKOVA doesn't cover. PLEASE BE CAREFUL!

Be careful with collars and panties

Our construction uses a transparent thread, which looks great, but it's a delicate thread, so be careful when putting on and taking off your jersey. Ask a partner for help; if you force it, you're sure to tear it.
In case of breakage, we recommend doing a few stitches by hand. You can go to any workshop near where you live, or we can arrange it ourselves, but there is a shipping and repair fee.

DO NOT wet the fringes

When you wash your jersey, if it has fringes, don't get them wet; they will become unraveled and ruined.

Sewing crystal

The sew-on crystals are not sewn on. We use an adhesive that works very well, but with use, they may come loose. If you think some areas will be more worn or you prefer to be safe, we recommend sewing them on.

HAVEN'T WE ANSWERED YOUR QUESTION?

We will be happy to assist you ❤️

Email: info@vinkovaleotards.com Phone: +34 634 567 023 Monday to Friday: 10:00 a.m. to 1:00 p.m.