Privacy policy
Last updated: September 26, 2026
This Privacy Policy describes how VINKOVA (hereinafter, the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our services, make a purchase on vinkovaleotards.com (hereinafter, the "Site"), or otherwise communicate with us regarding the Site (collectively referred to as the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.
Collection and Use of Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set forth below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set forth below, we may use the information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and those of our users and others.
Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and how you use our Services. The term "personal information" is used to refer to information that identifies or describes you individually, as well as information that can be related to or associated with you. The following sections describe the specific categories and types of personal information we collect.
Information We Collect Directly from You
Information that you submit directly to us through our Services may include the following:
- Contact details: including your name, address, phone number, and email.
- Order information: including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: including your username, password, security questions, and other information used for account security purposes.
- Customer support information: includes information you choose to include in communications with us, such as when sending a message through the Services.
Some features of the Services may require you to provide certain information about yourself directly. You may choose not to provide this data; however, doing so may prevent you from using or accessing these features.
Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services (hereinafter, "Usage Data"). To do this, we may use cookies, pixels, and similar technologies (hereinafter, "Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide the products or services you have requested, thereby fulfilling our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or the third parties we work with, may automatically collect certain information through online tracking technologies, such as pixels, web beacons, software developer kits, external libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the following section, Third-Party Websites and Links.
Use of Your Personal Information
- Provision of services and products. We use your personal information to provide you with the Services and thereby fulfill our contract with you, which includes processing your payments, fulfilling orders, sending notifications related to your account, as well as your purchases, returns, exchanges, or other transactions, in order to create, maintain, and manage your account, organize shipping, facilitate returns or exchanges, as well as other features and functionalities related to your account. We may also enhance your shopping experience by allowing Shopify to link your account to other Shopify services you choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and its Consumer Privacy Policy.
- Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending you promotional, advertising, and marketing communications by email, text message, or postal mail, as well as showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising both on our Site and on other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in the sale of our products, in accordance with Art. 6 (1) (f) GDPR.
- Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other details with anyone. If you believe your account has been compromised, please contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in maintaining the security of our website, both for you and for other customers, in accordance with Art. 6 (1) (f) GDPR.
- Communications and service improvement. We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to be able to respond to you, as well as to provide effective services and maintain our business relationship with you in accordance with Art. 6 (1) (f) GDPR.
Cookies
Like many other websites, our Site also uses cookies. For specific information about the Cookies we use related to the operation of our store with Shopify, please see https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and our Services (which includes remembering your actions and preferences), as well as to perform reporting and analytics and better understand user interaction with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better customize the services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking Cookies may negatively impact your user experience and may cause some of the Services, including certain general features and functionalities, to function incorrectly or become unavailable. Furthermore, blocking Cookies may not completely prevent information sharing with third parties, such as our advertising partners.
Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt-out of certain uses or disclosures of your information. If you notify us of your preference through the GPC signal, we will treat such signal as a valid request to opt-out of sharing/targeted advertising for the associated browser or device and, if we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to the account. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognize other "Do Not Track (DNT)" signals that may be sent from your web browser or device.
Disclosure of Your Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate purposes, or other reasons under this Privacy Policy. Such circumstances may include the following:
- With vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data reporting and analytics, customer support services, cloud storage, fulfillment, and shipping).
- With business and marketing partners to show you advertising and provide services to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request, or otherwise consent to our disclosing certain information to third parties, such as to ship products to you or through the use of social media widgets or login integrations with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interest in running a successful business.
- In connection with business transactions, such as mergers or bankruptcies, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce applicable terms of service, and protect or defend the Services, as well as our rights and those of our users and others.
Over the past 12 months we have disclosed the following categories of personal information and sensitive personal information about users for the purposes described above in "Collection and Use of Your Personal Information" and "Disclosure of Your Personal Information":
| Category | Categories of recipients |
|---|---|
|
|
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal information for the purpose of participating in advertising and marketing activities as set forth below.
We have "sold" and "shared" (understanding these terms as defined in applicable law) personal information during the past 12 months for the purpose of participating in advertising and marketing activities as set forth below.
| Category of personal information | Categories of recipients |
|---|---|
| Identifiers such as name, email address, and phone number. | Business and marketing partners. |
| Commercial information such as records of products or services purchased. | Business and marketing partners. |
| Usage data. | Business and marketing partners. |
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or under our control, you should review their privacy and security policies, as well as other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found on them. Information you provide on public or semi-public sites, including information you share on external social media platforms, may also be visible to other users of the Services and/or users of such external platforms, without limitation as to its use by us or third parties. Our inclusion of such links does not, in itself, imply any endorsement of the content on such platforms or their owners or operators, except as disclosed in the Services.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request its deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (understanding these terms as defined in applicable law) personal information of minors under 16 years of age.
Security and Retention of Your Information
Please note that no security measure is perfect or impenetrable, so we cannot guarantee "perfect security." Furthermore, information you send us may not be secure while in transit. Therefore, we recommend that you do not use insecure channels to communicate sensitive or confidential information.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, such rights are not absolute, and may apply only in certain circumstances, which would allow us to refuse your request in certain cases and as permitted by law.
- Right of access/knowledge: You may have the right to request access to the personal information we hold about you, including details related to the ways we use and share your information.
- Right to deletion: You may have the right to request the deletion of the personal information we maintain about you.
- Right to correction: You may have the right to request the correction of inaccurate personal information we maintain about you.
- Right to portability: You may have the right to receive a copy of the personal information we maintain about you and to request its transfer to a third party, in certain circumstances and with certain exceptions.
- Right to opt-out of sale, sharing, or targeted advertising: You may have the right to request that we do not "sell" or "share" your personal information or to opt-out of processing your personal information for "targeted advertising" purposes, as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, this will be treated as a request to opt-out of "selling" or "sharing" information for the device and browser you use to visit the Site.
- Restriction of processing: You may have the right to request that we stop or restrict the processing of personal information.
- Withdrawal of consent: Whenever we rely on your consent to process your personal information, you may have the right to withdraw such consent.
- Appeal: You may have the right to appeal our decision if we refuse to process your request. To do so, you can respond directly to our denial.
- Communication preference management: We may send you promotional emails, and you can unsubscribe at any time through the unsubscribe option available in the emails we send. If you unsubscribe, we may still send you non-promotional emails, such as those related to your account or orders you have placed.
You can exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
Please be aware that exercising any of these rights will not be grounds for any kind of discrimination by us. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting requests from an agent, we will require you to provide proof that you have authorized said agent to act on your behalf. Likewise, we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have any complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with the response we have provided to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to file your complaint with the competent local data protection authority. For the EEA, you will find a list of authorities responsible for data protection supervision here.
International Users
Please note that we may transfer, store, and process your personal information outside the country in which you live. Your personal information will also be processed by staff and third-party service providers and partners in such countries.
If we transfer your personal information outside of Europe, we will use recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or any equivalent contract issued by the competent UK authority, as applicable, unless the data transfer is to countries that provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, you can call us by phone, send an email to shop@vinkovaleotards.com or contact us at Carretera Sarriguren 8, Local 3, 31006 Pamplona, Navarra, Spain.
For the purposes of applicable data protection laws, and unless explicitly stated otherwise, we are the data controller of your personal information.